Privacy Policy

_Last Updated: September 1, 2024_

At The Palette Collection (including our affiliates, The Palette Coffee Co, and other connected brands), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect your personal data when you interact with our website and services.

1. Information We Collect

We collect various types of information to improve your shopping experience and provide our services. This may include:

- **Personal Information:** Your name, email address, phone number, billing and shipping address, payment information, and other details you provide when purchasing products or creating an account.
- **Non-Personal Information:** Data about your device, browsing habits, and usage statistics (e.g., IP addresses, cookies, and site analytics).
- **Transaction Information:** Records of purchases made on our site, including product details, pricing, and payment methods.

2. How We Use Your Information

We use your information to:
- Process your orders and ensure smooth delivery of products.
- Communicate with you about your purchases, updates, and promotions.
- Enhance your shopping experience by personalizing content and product recommendations.
- Ensure security and prevent fraudulent activities.
- Analyze site usage to improve the services of The Palette Collection and its affiliates.

3. Sharing Your Information

We may share your personal information with:
- **Affiliates:** Including The Palette Coffee Co and other brands under The Palette Collection for marketing and operational purposes.
- **Service Providers:** Third-party companies that help process payments, ship orders, or offer customer service.
- **Legal Compliance:** If required by law, we may share information to comply with legal requests or protect the rights of The Palette Collection and its customers.

4. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your browsing experience, analyze site traffic, and provide personalized product suggestions. You can adjust your browser settings to refuse cookies; however, doing so may affect certain features of the site.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Rights

You have the right to:
- Access and review the personal data we hold about you.
- Correct or update any inaccurate information.
- Request the deletion of your personal data.
- Opt-out of marketing communications at any time.

To exercise these rights, please contact us at info@thepalettecollection.com.

7. Security

We implement a variety of security measures to protect your personal information. However, please note that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Third-Party Links

Our website may contain links to third-party websites. This Privacy Policy only applies to information collected by The Palette Collection. We are not responsible for the privacy practices of third-party websites.

9. Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We encourage you to review this policy periodically to stay informed of any changes. Any updates will be posted on this page with the date of the last revision.

11. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us at:

The Palette Collection
Email: info@thepalettecollection.com
Phone: 706.326.6759